Refund policy

REFUND POLICY

Overview
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.

Returns
Our policy lasts 14 days. If 14  days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To complete your return, we require a receipt or proof of purchase. Please contact us at anilsari@mmtuk.com.tr before sending any item back. Do not send your purchase back to the manufacturer without prior authorization.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at anilsari@mmtuk.com.tr or call us at +90 538 274 4888.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at anilsari@mmtuk.com.tr.

Shipping
To return your product, you should contact us for instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.