Shipping policy

Free UK Shipping

We are pleased to offer Free Standard Shipping on all orders across the United Kingdom.

Order Processing Time

All orders are processed within 1 business day (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive a separate notification with tracking details once your parcel has been dispatched.

Delivery Estimates

Once dispatched, estimated delivery time is 2 to 3 business days (excluding weekends and bank holidays).

How do I check the status of my order?

When your order has shipped, you will receive an email notification containing a tracking number so you can easily follow your delivery.

If you have not received your order within the estimated timeframe, please contact us at support@novasteri.net with your name and order number, and our support team will gladly assist you.

Contact Us

If you have any further questions or require assistance, please feel free to reach out to us at support@novasteri.net.